• Gentle hand wash or machine wash with mild detergent and do not bleach.
• Wash & Dry inside out in shade. Dark colors wash separately.
• The life of the garment also depends on external factors such as the type of detergent used and the hardness of water. Kindly take these into consideration while washing for best results.
• Please follow the care & prewash guidelines as we are unable to accept claims on fabrics which have been laundered incorrectly.

Returns: Not accepted. Only exchanges as per below.

Free Exchange (no ₹200 fee) — only for:

• Wrong product delivered
• Wrong size delivered (our error)
• Manufacturing defect
• Mandatory: Clear, uninterrupted unboxing video required — no video, no claim

Do not accept the parcel if outer packaging looks damaged/tampered

Size Exchange (only option available):

• ₹200 flat fee per product (covers reverse pickup + reshipping)
• Raise request within 48 hours of delivery at care@vivika.fashion or WhatsApp +91 9213430761
• Share order number and required size.
• If reverse pickup isn't available at your pin-code, ship it yourself and share the courier's signed acknowledgment receipt (VIVIKA isn't responsible for lost shipments)
• Product must be unused, unworn, unwashed, with tags and packaging intact
• Once received and QC-approved, correct size is dispatched (subject to availability)
• If size unavailable: choose another product or get store credit (valid 90 days, issued within 7 working days)

Not eligible for exchange:

• Sale/Clearance/Final Sale items, discount coupon or gift voucher purchases, items marked Non-Returnable/Non-Exchangeable
• Used, worn, washed, or damaged products; missing tags
• Dislike of color/material (please check photos & description before ordering)
• Minor color variations due to screen display, lighting, or handmade processing (5–10% difference is normal and not grounds for exchange)

For detailed Exchange and return policy please click on the link https://vivika.fashion/pages/return-and-exchange-policy

• We offer Free Shipping for all orders across
  India.
• C.O.D is available on all orders upto Rs 5000
  across India. If the order value exceeds the said limit, it has to be prepaid.
• Processing an order takes up to 2 working days
  and delivery takes 2-10 Working days. We are not responsible for the conditions
  beyond our control such as severe weather, service interruptions, etc.
• For detailed shipping policy please click on the
  link https://vivika.fashion/pages/vivika-shipping-policy

Vivika Apparels, Narol, Ahmedabad, Gujarat. Proudly made in India for the world. 9213430761