Privacy Policy

At VIVIKA, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you shop with us.


Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name, email address, phone number, and shipping/billing address
  • Payment information (processed securely via third-party payment gateways; we do not store your card details)
  • Order history and browsing behavior on our website
  • Device and browser information (via cookies) for analytics and improving your shopping experience
How We Use Your Information

We use the information collected to:

  • Process and deliver your orders
  • Communicate order updates, tracking details, and support responses
  • Send promotional offers, new arrivals, and updates (only if you've opted in)
  • Improve our website, products, and overall customer experience
  • Prevent fraud and ensure secure transactions
Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only with:

  • Courier and logistics partners, to fulfil and deliver your order
  • Payment gateway providers, to process transactions securely
  • Service providers who assist us in operating our website (e.g., hosting, analytics)

All third parties are required to handle your data securely and only for the purpose specified.
Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings; however, this may affect certain website functionalities.
Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of promotional communications at any time

To exercise any of these rights, please contact us at info@vivika.fashion.
Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Email: info@vivika.fashion

WhatsApp: +91 9213430761