Shipping Policy

At VIVIKA, we strive to ensure your order reaches you in a timely and hassle-free manner. Please read our shipping policy carefully.

All our products are shipped door-to-door from our warehouse in Ahmedabad, Gujarat, to your provided shipping address via courier. Please note that Sundays and public holidays are not considered business days for standard deliveries.


Domestic Orders
  • We offer free shipping across India.
  • Order processing takes up to 2 working days, and delivery takes an additional 2–10 working days.
  • These timelines are subject to change due to conditions beyond our control, such as severe weather or courier service interruptions.
Delivery Charges
  • We offer FREE SHIPPING on all orders across India.
  • Cash on Delivery (COD) is available on all orders up to ₹5,000. Orders exceeding this value must be prepaid.
Tracking Your Order

Once your order is dispatched, tracking information will be sent to your registered email, SMS, or WhatsApp.

If you do not receive a dispatch confirmation within 2 days of placing your order, please contact us at care@vivika.fashion or WhatsApp us on +91 9213430761.
Changing Your Address After Shipment

Please check your shipping address carefully before confirming your order. If you notice an error, inform us immediately at care@vivika.fashion or via call/WhatsApp on +91 9213430761, before your order is shipped. Once your order is out for shipment, we are unable to make any changes or modifications to it.
Multiple Delivery Attempts

Our delivery partners will attempt delivery up to 3 times before returning the package to our Ahmedabad warehouse. Please ensure you provide a complete and accurate shipping address, including PIN code, email ID, and mobile number, to help us deliver your order without delays.

If a package is returned to our warehouse, we will attempt to reach you via text, phone, and email. If we are unable to get in touch with you, the order will be considered terminated, and the amount paid (after deducting delivery charges) will be refunded within 30 days of termination.

In the event of a reshipment of the same order, the customer will be responsible for paying the applicable reshipping charges.
Mode of Payment
  • For shipping within India, we accept UPI payments, all major debit and credit cards (including Mastercard, Visa, and American Express), and Net Banking across major banks.

Cash on Delivery is also available (subject to the ₹5,000 limit mentioned above).