Shipping Policy

  • All our products are shipped door to door from our warehouse in Ahmedabad, Gujarat to your provided shipping address via courier.

  • Please note that Sundays and Public Holidays are not set as business days for standard deliveries.

Domestic orders:

  • Delivery: We offer free shipping across India.

  • Delivery time: Processing an order takes up to 2 working days and delivery takes 2-10 Working days.

  • These times line is subject to change for the conditions beyond our control such as severe weather, service interruptions, etc.

Delivery charges:

  • We offer FREE SHIPPING for all orders across India.

  • C.O.D is available on all orders upto Rs 5000 across India. If the order value exceeds the said limit, it has to be prepaid.

Tracking orders:

  • As soon as your order is dispatched the tracking information of your order will be sent to your registered email, SMS or through WhatsApp.

  • In the unlikely event that you do not receive an email after 4 days of placing an order please contact us at care@vivika.fashion or contact us via WhatsApp: +919213430761.

Change Address After Shipment:

  • Please check your shipping address carefully if you find it incorrect, please informs us immediately at care@vivika.fashion or contact us via call or WhatsApp: +919213430761 before your order is shipped. Once your order is out for shipment, we are unable to make any changes or modifications to an order.

Cancellation of orders:

  • You can cancel COD order within 24 hours or before we have shipped whichever is earlier by writing us at care@vivika.fashion or contact us via call or WhatsApp: +919213430761. Once your order is out for shipment, we are unable to cancel it.

Multiple Delivery Attempts:

  • Our delivery partners will attempt to deliver the package up to 3 times before they return it to our Ahmedabad warehouse. Please provide the complete & accurate shipping address including zip code, email Id and mobile number. This will help us in delivering your order faster.

  • On receiving the package back to our warehouse, we will attempt to contact you via text, phone, and email. However, if we cannot get in touch with you, we shall consider the order as terminated and refund the amount (after deducting delivery charges) within 30 days of the termination off the order.

  • In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.

Mode Of Payment:

  • For shipping to India, we accept UPI Payments, all major debit & credit cards (including Mastercard, Visa & American Express), provide Net Banking options across major banks.

  • Cash on delivery is also available.